I ordered the buy 1 get 1 free for the holidays and 1 came in melted inside. I mentioned it on a website and got a response from the Tasty Gains people and they sent me a replacement bag the next week.
I have been taking these for a month now, 3 in morning and 3 at night. aches and pains are down, my stamina in the gym is up and recovery is quicker. Excellent product and customer support.